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 Have problem with Hero Points

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Samaxluis



Join date : 2013-10-09
Posts : 21

PostSubject: Have problem with Hero Points   Wed Oct 09, 2013 8:27 pm

I already have 5000 Hero Points but i cant exchange them for any of the 5* cards.
I'm kind of new in this game so can someone tell me about this? or does someone have the same problem?
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monkeykingkongo



Join date : 2013-09-12
Posts : 6

PostSubject: Re: Have problem with Hero Points   Wed Oct 09, 2013 8:53 pm

Think it's bc of current trade lock. Should work after the guild battles
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seanlink
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Join date : 2013-08-07
Posts : 500

PostSubject: Re: Have problem with Hero Points   Wed Oct 09, 2013 11:16 pm

Do you have exactly 5000 points? When i got 5000 it woudnt let me exchange either, had to wait for next day when i got above 5000 points.
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Kinyat



Join date : 2013-06-21
Posts : 48

PostSubject: Re: Have problem with Hero Points   Thu Oct 10, 2013 12:05 am

Have u try exit and re-enter the page? Back when i first my 5k point, i also see all 5* is grey out. i exit the page and went back in, then i could exchange my point for them.
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matakaw
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Join date : 2013-09-16
Posts : 281

PostSubject: Re: Have problem with Hero Points   Thu Oct 10, 2013 5:37 am

Wait for the next event until the trade lock ended. Maybe some sort of the condition given to our current event can affect also on hero exchange purchases. I bought many personal time sliders on this and I have no problem occurred as I bought some. Just wait and maybe next time you will redeem it. I hope you understand.
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Samaxluis



Join date : 2013-10-09
Posts : 21

PostSubject: Re: Have problem with Hero Points   Thu Oct 10, 2013 12:32 pm

thanks for ur replies. This problem was before the current event, but i didnt try to reenter or wait for the next day cause i was so frustated that exchange them for a 4*.
Now i'm near 5000 again, i will try for advices this time. Thanks again:) 
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xfalconhunterx
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Join date : 2013-07-31
Posts : 428

PostSubject: Re: Have problem with Hero Points   Thu Oct 10, 2013 12:39 pm

When you reach the 5000 pts mark, exit the screen and re-enter.

Even though I have enough Hero Pts, if I achieved that total while in-screen, I can't redeem immediately. Instead, I have to exit the Hero Pts section and re-enter, and then I can redeem.
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maxintoronto



Join date : 2013-01-05
Posts : 60

PostSubject: Re: Have problem with Hero Points   Thu Oct 10, 2013 2:53 pm

just click inbox, then return to the page again, you should be able to redeem your points
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