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 Can't open quest page

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ryokoseigo
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Join date : 2013-02-28
Posts : 274

PostSubject: Can't open quest page   Thu May 09, 2013 2:09 pm

I am incapable of opening the quest page on new accounts, but preexisting account can open it fine. Is this a widespread problem with quest page atm for new accounts? I tried making another new account with the same results. The page just stays black forever.


Could someone make a quick account and confirm this?
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GoldoaWillNotMove
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Join date : 2013-01-07
Posts : 661

PostSubject: Re: Can't open quest page   Thu May 09, 2013 2:18 pm

ryokoseigo wrote:
I am incapable of opening the quest page on new accounts, but preexisting account can open it fine. Is this a widespread problem with quest page atm for new accounts? I tried making another new account with the same results. The page just stays black forever.


Could someone make a quick account and confirm this?

I had this same problem with an alt of mine a week ago. At first I thought it was bluestacks being crappy(I made the account using it) but when I tried doing it on my tablet, I got the same results. My main account can access quests just fine though so it looks like it's a problem on Fanta's side.
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ryokoseigo
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PostSubject: Re: Can't open quest page   Thu May 09, 2013 2:22 pm

yeah just tested with my ipad as well with the same results... Also just made my ipad unusable by updating fanta...sigh.... gen 1 ipad cant update to 6.0!.....

Well this is great for new players, make a new account, oh btw you cant level your characters, or complete minas trials! hahahaha
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ryokoseigo
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PostSubject: Re: Can't open quest page   Thu May 09, 2013 2:28 pm

did you account ever get fixed through time?
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Tattycoram
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Join date : 2013-01-20
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PostSubject: Re: Can't open quest page   Thu May 09, 2013 5:32 pm

I wonder if this is Fanta's alternative to device registration. They removed device registration, so perhaps they are putting this in place to discourage alt accounts? I'm curious what is flagging the alt acounts for them - is it simply another account logging in to your device?
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ryokoseigo
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PostSubject: Re: Can't open quest page   Thu May 09, 2013 5:37 pm

Just loaded up my ipad account that i made before i knew of decice registration, on my phone and it also cant access quests... Cant test if my ipad can access it due to the stupid old os bug
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GoldoaWillNotMove
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Join date : 2013-01-07
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PostSubject: Re: Can't open quest page   Thu May 09, 2013 5:43 pm

Tattycoram wrote:
I wonder if this is Fanta's alternative to device registration. They removed device registration, so perhaps they are putting this in place to discourage alt accounts? I'm curious what is flagging the alt acounts for them - is it simply another account logging in to your device?

The thing is that this happened to my alt, which I made on a completely different device (My Laptop.)

Also, I just logged in on my alt. The bug is still there an I failed Mina Trials. -.-
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ryokoseigo
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PostSubject: Re: Can't open quest page   Thu May 09, 2013 6:14 pm

so essentially they screwed over their entire game from getting new players for the past like 2-3 weeks?.... good job!
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lex-zero



Join date : 2013-04-19
Posts : 2

PostSubject: Re: Can't open quest page   Fri May 10, 2013 5:08 am

Have you tried to remove and reinstall the app? It worked for me some days ago
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hekiru417



Join date : 2013-05-07
Posts : 1

PostSubject: Re: Can't open quest page   Fri May 10, 2013 9:18 am

This happened to me when another account was used on the same device as mine. The 2nd account was unable to open the quests... it just went to a black screen. This happened on any device that account was then tried on. I contacted support and they said to use this on the device:

http://play.mobage.com/cache-cleaner/MobageCacheCleanWest_FANTASICA2.html

It actually worked. The 2nd account can now go to quests on any device. It happened again when the 2nd account was used on the original device so I used the clean app again and it worked. I only had to clean the one device to fix the problem on all devices.

Hope that helps.
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MadCocoa



Join date : 2013-02-21
Posts : 131

PostSubject: Re: Can't open quest page   Fri May 10, 2013 9:46 am

I forgot who post this before but when you are on your main account, return to like quest 1-1 since Fanta automatically returns to the last quest completed.
If the alternate account doesn't have that chapter unlocked then you get the black screen
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KuroStar
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PostSubject: Re: Can't open quest page   Sun May 12, 2013 12:15 pm

The solution is in fact made by me and the other thread is made by this thread creator (Eretai) who has actually deleted that particular post you are talking about and deleted my posts as a result and that took me 1 day to explain and post the info out. Omg, my work is ruined -,-

Let me just correct that solution ...

Solution: Log in to an account which can access all quest chapters. The quest should be able to load.
Do quest 2-7 and all your accounts that you access on that particular phone you are using can do quests.

Take note that if you do later quest chapters, accounts that have not unlocked these chapters will access a programming error and a black screen will occur.

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PostSubject: Re: Can't open quest page   Today at 3:23 pm

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