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 Unable to identify the device

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noodling12



Join date : 2013-01-14
Posts : 81

PostSubject: Unable to identify the device   Wed May 08, 2013 11:22 pm

... this after the last update tonight.. on IOS 5.1.1.. anyone else getting this issue ?
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Lenneth



Join date : 2012-09-29
Posts : 46

PostSubject: Re: Unable to identify the device   Wed May 08, 2013 11:30 pm

Same problem. I can't seem to log on no matter what...
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BkWiz
☆☆☆☆☆


Join date : 2012-09-24
Posts : 954

PostSubject: Re: Unable to identify the device   Wed May 08, 2013 11:34 pm

Update the game via app store.
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noodling12



Join date : 2013-01-14
Posts : 81

PostSubject: Re: Unable to identify the device   Wed May 08, 2013 11:35 pm

Yes i did that already.. still same issue. Guess i'll try delete and reinstall.
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Lenneth



Join date : 2012-09-29
Posts : 46

PostSubject: Re: Unable to identify the device   Wed May 08, 2013 11:38 pm

Yeah, I also updated the app, deleted and reinstalled it. Still the same problem...
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noodling12



Join date : 2013-01-14
Posts : 81

PostSubject: Re: Unable to identify the device   Wed May 08, 2013 11:39 pm

yup, confirmed, deleted, reinstalled still same issue. looks like others having same issue with Blood Brothers also.
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LunaMerchant



Join date : 2012-12-11
Posts : 53

PostSubject: Re: Unable to identify the device   Thu May 09, 2013 12:14 am

http://support.mobage.com/customer/portal/articles/1138402-%22unable-to-identify-device%22-error

What Mobage has to say about it.
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noodling12



Join date : 2013-01-14
Posts : 81

PostSubject: Re: Unable to identify the device   Thu May 09, 2013 12:37 am

Thanks good find. I suspect this update should come out soon as there are tons of ppl on ios 5.1.1 and lower. My workaround now is to login via my android.
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skypemorris



Join date : 2013-01-26
Posts : 62

PostSubject: Re: Unable to identify the device   Sat May 11, 2013 5:51 am

Blood Brothers fixed it already, Fanta is still waiting...
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Guchkoo



Join date : 2013-02-02
Posts : 137

PostSubject: Re: Unable to identify the device   Sat May 11, 2013 2:21 pm

This is the worst thing ever. I'm so pissed right now.
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aquajade



Join date : 2013-03-01
Posts : 74

PostSubject: Re: Unable to identify the device   Mon May 13, 2013 9:57 am

Yup, I am getting the same message!

iOS 5.x users do not update!!!!
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Thewonganswer



Join date : 2013-02-13
Posts : 41

PostSubject: Re: Unable to identify the device   Thu May 23, 2013 4:49 pm

So has anyone heard of an update for non iOS 6.x users?
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Waddan



Join date : 2012-10-12
Posts : 21

PostSubject: Re: Unable to identify the device   Tue May 28, 2013 9:56 am

Same issue here. I guess I might as well update to iOS6. I really didn't want to. In this day and age updates tend to make usability features worse.
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Thewonganswer



Join date : 2013-02-13
Posts : 41

PostSubject: Re: Unable to identify the device   Tue May 28, 2013 5:58 pm

I updated to 6.1.3 and i'm back in the game Smile (and no battery issues like I read about so far)...though I lost some allies due to being inactive for a couple weeks Sad
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neozh3



Join date : 2013-05-19
Posts : 126

PostSubject: Re: Unable to identify the device   Wed May 29, 2013 12:15 am

i'm on android and i JUST have this problem, anyone other android users experiencing the same thing?
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lmnseason
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Join date : 2012-11-22
Posts : 941

PostSubject: Re: Unable to identify the device   Wed May 29, 2013 12:49 am

I can say mobage fudge up the new members. GG. They should have considered giving a better communication.

Anyways, make sure that you guys are using the original account that you registered with on your device. Try reintalling the app.

I'm just throwing ideas here. I hope this helps.

For the weirdest reason, try creating a new account. It might work or not. I really feel sorry for the newbies here. Sadly, none of us here on this forum are mobage support team.
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neozh3



Join date : 2013-05-19
Posts : 126

PostSubject: Re: Unable to identify the device   Wed May 29, 2013 2:04 am

they are conducting an urgent maintainence right now! hopefully it fixes it!
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PostSubject: Re: Unable to identify the device   Today at 1:24 pm

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