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 assistance in logging in

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yuvii



Join date : 2012-12-03
Posts : 118

PostSubject: assistance in logging in   Sun Mar 31, 2013 7:28 am

hey
ive been playing fantasica since my birthday, so november 28th last year
until now its been fine but now i cant login
im using what im pretty sure is my username, which is yuvii or yuvii28
unfortunately these arent working
i also stupidly included a false email as i didnt want to give my own until i trusted the game
would someone be able to do me a favour and enter my id number so i can verify exactly what my username is, and hopefully from that i can login again
even better, if someone knows another potential solution please offer

edit: Shortly after posting, i tried one combination which is highly likely to be correct
i recieved a message stating the service is unavailable
it only occurs when i put in this specific combination
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skrfirefly
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Join date : 2013-01-23
Posts : 487

PostSubject: Re: assistance in logging in   Sun Mar 31, 2013 7:58 am

Brb I will check it out
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skrfirefly
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Join date : 2013-01-23
Posts : 487

PostSubject: Re: assistance in logging in   Sun Mar 31, 2013 8:04 am

It's yuvii28
Try it again?

Maybe try reinstalling app? If that doesn't work try contacting Mobage Support by email including ur Game ID and name
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yuvii



Join date : 2012-12-03
Posts : 118

PostSubject: Re: assistance in logging in   Sun Mar 31, 2013 8:09 am

thanks
yeah i was pretty sure it was yuvii28
still not working though, do tell if you get any ideas
i have sent in an email to support, ill see what happens
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skrfirefly
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Join date : 2013-01-23
Posts : 487

PostSubject: Re: assistance in logging in   Sun Mar 31, 2013 11:05 am

yuvii wrote:
thanks
yeah i was pretty sure it was yuvii28
still not working though, do tell if you get any ideas
i have sent in an email to support, ill see what happens

Tried uninstalling and reinstalling the app?
when Mobage replies ask if they could help on changing/update your email address so you can change pw just in case something happened~
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yuvii



Join date : 2012-12-03
Posts : 118

PostSubject: Re: assistance in logging in   Wed Apr 03, 2013 12:00 am

i contacted mobage support as you suggested and i recieved assistance
id just like to say that the service was quite good and they allowed me to set my password and change email so if anyone else has issues id recommend going in and sending a message
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skrfirefly
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Join date : 2013-01-23
Posts : 487

PostSubject: Re: assistance in logging in   Wed Apr 03, 2013 2:33 am

yuvii wrote:
i contacted mobage support as you suggested and i recieved assistance
id just like to say that the service was quite good and they allowed me to set my password and change email so if anyone else has issues id recommend going in and sending a message

Im glad you have that solved! Razz
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PostSubject: Re: assistance in logging in   Today at 1:55 am

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