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 game crash at Flowers of Star Maiden event

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FLgirl



Join date : 2013-02-16
Posts : 4

PostSubject: game crash at Flowers of Star Maiden event   Sat Feb 16, 2013 9:20 am

Hello everyone, first post after lurking for a while....

so I am not able to click on 'Team' button at current Flowers of star Maiden event without the game crashing. Meaning, I can't communicate with the team members and I can't pick up the rewards Sad


I contacted support but I just got an answer back saying it was forwarded to their technical team (after I unistalled and reinstalled and cleaned cache)


I can't believe I am the only player with this problem???

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themadmanazn
Gingerbreadian [SPECIAL]


Join date : 2012-11-26
Posts : 1716

PostSubject: Re: game crash at Flowers of Star Maiden event   Sat Feb 16, 2013 11:57 am

What device are you using?

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FLgirl



Join date : 2013-02-16
Posts : 4

PostSubject: Re: game crash at Flowers of Star Maiden event   Sun Feb 17, 2013 8:25 am

I am playing on tablet, Samsung Galaxy 10.1 (icecream sandwich)

yesterday evening, tried a 4th time the unistall-reinstall with cache cleaner afterwards. Still can't get to collect rewards *sigh*
clicking on 'team' button crashes the app.

PS: and no, did not install any other app lately.
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lmnseason
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Join date : 2012-11-22
Posts : 941

PostSubject: Re: game crash at Flowers of Star Maiden event   Sun Feb 17, 2013 10:40 pm

FLgirl wrote:
I am playing on tablet, Samsung Galaxy 10.1 (icecream sandwich)

yesterday evening, tried a 4th time the unistall-reinstall with cache cleaner afterwards. Still can't get to collect rewards *sigh*
clicking on 'team' button crashes the app.

PS: and no, did not install any other app lately.

I got tab 2 10.1 and there's no problem with that. Did you install a bunch of stuffs on it or tinkered with it?
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FLgirl



Join date : 2013-02-16
Posts : 4

PostSubject: Re: game crash at Flowers of Star Maiden event   Mon Feb 18, 2013 12:00 pm

no, I did not install apps (except song of the day :-/) and heavens no, no tinkering, I am glad if I can turn it on and off...

well, it is completely ruined now. game doesn't even start up any longer.
I figured I try the donate button to at least give my team mates my 500 flowers, this worked (yeah) but going back to my wall was the last I was able to do. Game crashed and keeps crashing as soon as my wall appears.

so far no word from support. not even a suggestion what I could try.

and it seriously looks like I am the absolute only one with this issue o.O

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Ghost_Star
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Join date : 2012-10-02
Posts : 1669

PostSubject: Re: game crash at Flowers of Star Maiden event   Mon Feb 18, 2013 12:24 pm

you could try turning your device all the way off and then on again then closing all the random junk that thinks it needs to be on - turning stuff all the way off and back on fixes 90% of computer related issues... true story

you could also try uninstalling, clearing your memory and reinstalling.

if your using wifi... you could do a hard reboot (unplug it, wait about 30 seconds then plug it back in) of your modem and router as well
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FLgirl



Join date : 2013-02-16
Posts : 4

PostSubject: Re: game crash at Flowers of Star Maiden event   Mon Feb 18, 2013 1:09 pm

Thanks Ghost Star, I'll do what you suggest... ok here it goes:

game uninstall - power off and on -
clear memory under ram manager -
install Fanta - power off and on -
start up game - crashed once again.

frustrating!
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PostSubject: Re: game crash at Flowers of Star Maiden event   Today at 3:39 pm

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