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 Saved data missing :(

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meisterbok
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Join date : 2012-11-12
Posts : 300

PostSubject: Saved data missing :(   Sun Dec 30, 2012 8:49 am

Dear all,

While i was playing fantasica my phone suddently went off and on again.

now when im starting fantsica again it asks me if i want to play sound which i can change at the end of the tutorial. i also got a save file error.

so im affraid my saved data is gone.

has anyone had the same problem? and how do i fix this?

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predator852
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Join date : 2012-10-04
Posts : 1326

PostSubject: Re: Saved data missing :(   Sun Dec 30, 2012 11:21 am

My phone has died while I was playing the game multiple times and this has never happened to me. What kind of phone are you using?

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BkWiz
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PostSubject: Re: Saved data missing :(   Sun Dec 30, 2012 12:46 pm

Delete the app. Reinstall. That should fix it.
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meisterbok
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PostSubject: Re: Saved data missing :(   Sun Dec 30, 2012 1:35 pm

okay i will try that, using a google nexus s

have had it several times also & this is the first time this error occured.
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meisterbok
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PostSubject: Re: Saved data missing :(   Sun Dec 30, 2012 2:29 pm

it worked level 100 again Smile thnx bkwiz

you're amazing!!

deleted, reinstalled, loaded and up and running again Smile
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adamvaughn



Join date : 2012-12-30
Posts : 13

PostSubject: crashing   Sun Dec 30, 2012 6:02 pm

So I played a few days without problems now it won't get past the loading screen. I cleared cache s well as reloaded game and it says initializing and won't do anything else at the loading screen. Evo 3d is the phone
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predator852
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Join date : 2012-10-04
Posts : 1326

PostSubject: Re: Saved data missing :(   Sun Dec 30, 2012 7:09 pm

adamvaughn wrote:
So I played a few days without problems now it won't get past the loading screen. I cleared cache s well as reloaded game and it says initializing and won't do anything else at the loading screen. Evo 3d is the phone

I merged your thread with one that sounds like it is a similar problem, if it is not, maybe someone will answer soon.

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adamvaughn



Join date : 2012-12-30
Posts : 13

PostSubject: Re: Saved data missing :(   Sun Dec 30, 2012 7:12 pm

Ty kindly I've emailed support to I was rank 1300 on Valhalla which is irritating
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predator852
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PostSubject: Re: Saved data missing :(   Sun Dec 30, 2012 7:22 pm

adamvaughn wrote:
Ty kindly I've emailed support to I was rank 1300 on Valhalla which is irritating

When they first added the intro video this happened to me. I killed the app and restated and it was fine. Did you try BK's idea? and I hope you emailed SS support, not Mobage, because they will just direct you to SS...

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adamvaughn



Join date : 2012-12-30
Posts : 13

PostSubject: Re: Saved data missing :(   Sun Dec 30, 2012 7:45 pm

What is their email. I think it went to Moba. I hard reset phone and still stuck at initial screen.
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predator852
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Join date : 2012-10-04
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PostSubject: Re: Saved data missing :(   Sun Dec 30, 2012 7:49 pm

adamvaughn wrote:
What is their email.

Beats the heck outa me! sorry...

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meisterbok
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PostSubject: Re: Saved data missing :(   Tue Jan 01, 2013 9:37 am

if you load the app touch the moba sign in the left upper corner.

go to support: fantasica

other question topic:link to email of ss is in there.

conclude the following in your mail + an explanation of your problem
Registered Gamer name:
Registered Email:
Device type:
Device OS:
Mobage ID:
Game version:
dont forget the above info: will spare you a day
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meisterbok
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PostSubject: Re: Saved data missing :(   Tue Jan 01, 2013 9:40 am

there response was quite fast, for my problem i didnt need the support.
luckely BkWiz gave me some good advice.

just deleted app, reinstalled, load & signed in with mobage did it for me.
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adamvaughn



Join date : 2012-12-30
Posts : 13

PostSubject: Re: Saved data missing :(   Fri Jan 11, 2013 2:20 pm

Back up.... I stopped trying a few days because I loaded it on my wife old phone ans now it works so now ill have a feeder account I may loaf it on her current phone too to have three accounts.
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PostSubject: Re: Saved data missing :(   Today at 5:21 pm

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