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 Problem with moba =(

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Tshwanichick



Join date : 2012-10-18
Posts : 11

PostSubject: Problem with moba =(   Sun Oct 21, 2012 12:08 am

I can't purchase any moba coins it just says contact iTunes support and then it shows a message of payment failed please try agin later it's been two days now!
Has this happened to anybody else? I don't know what to do...
I really want a try at the princess series and was hoping to get it before next event pale


Last edited by Tshwanichick on Sun Oct 21, 2012 12:29 am; edited 1 time in total
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memphiskite
Battalion General [LEGENDARY]


Join date : 2012-09-15
Posts : 1751

PostSubject: Re: Problem with moba =(   Sun Oct 21, 2012 12:27 am

I had an issue with purchasing coins once too, during the Venus Colessium event.
For me, Google was withholding certain transactions and weren't allowing me to purchase anything.

I took the long route and chose to sit it out for 2 weeks until they lifted the ban off me.
Still waiting for them to do it again, so I can stop dropping cash like it's nothing....
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Tshwanichick



Join date : 2012-10-18
Posts : 11

PostSubject: Re: Problem with moba =(   Sun Oct 21, 2012 12:30 am

Yeah I suppose it is a good thing but my birthday is today and wanted to try my luck oh we'll I guess I'll just have to miss this series.. Not fair though really with I could blow like thirty dollars but that always turns to 100 at the end of the day so I guess it's a good thing lol
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Phobetor



Join date : 2012-09-28
Posts : 22

PostSubject: Re: Problem with moba =(   Sun Oct 21, 2012 1:17 am

Email iTunes support. Fixed the issue in a day
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pnoytroi
Gingerbreadian [SPECIAL]


Join date : 2012-09-13
Posts : 946

PostSubject: Re: Problem with moba =(   Sun Oct 21, 2012 2:10 am

I had that same problem. Still no response from iTunes.

Then I installed the new iOs on my iPhone and problem solved.

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BkWiz
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Join date : 2012-09-24
Posts : 954

PostSubject: Re: Problem with moba =(   Sun Oct 21, 2012 3:59 am

Use the chat function and get a live representative. Otherwise it will take a day to resolve. With the chat function it takes 30 mins.

It is iTunes btw not Mobage you should be contacting.
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Danaerys83
Peace Keeper [Retired]


Join date : 2012-08-31
Posts : 285

PostSubject: Re: Problem with moba =(   Sun Oct 21, 2012 4:46 am

memphiskite wrote:
I had an issue with purchasing coins once too, during the Venus Colessium event.
For me, Google was withholding certain transactions and weren't allowing me to purchase anything.

I took the long route and chose to sit it out for 2 weeks until they lifted the ban off me.
Still waiting for them to do it again, so I can stop dropping cash like it's nothing....

Lmao. Me too. I fear that I may have to learn some self-control instead >.<
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ElysianField
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Join date : 2012-09-23
Posts : 1919

PostSubject: Re: Problem with moba =(   Sun Oct 21, 2012 6:42 am

i had to fill in 3 questions and answers as extra security and after i did that i could buy more

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Tshwanichick



Join date : 2012-10-18
Posts : 11

PostSubject: Re: Problem with moba =(   Sun Oct 21, 2012 7:44 am

Thank you guys for your help I'll try update my phone maybe that'll work >< otherwise I'll contact itunes
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roronajoe
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Join date : 2012-12-02
Posts : 155

PostSubject: Re: Problem with moba =(   Sat Dec 29, 2012 12:20 pm

I have a problem with purchasing coin too, I hadn't received my coin yet, but my card has benn charged for purchasing><

I'll been contacting mob age support 2 days ago but there's no any news at all

Did anyone had ever same problem like me?need info please.thx
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roronajoe
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Join date : 2012-12-02
Posts : 155

PostSubject: Being charged but didn't received moba coin   Sat Dec 29, 2012 12:38 pm

I have a problem with purchasing coin too, I hadn't received my coin yet, but my card has benn charged for purchasing><

I'll been contacting mob age support 2 days ago but there's no any news at all

Did anyone had ever same problem like me?need info please.thx
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predator852
Gingerbreadian [SPECIAL]


Join date : 2012-10-04
Posts : 1326

PostSubject: Re: Problem with moba =(   Sun Dec 30, 2012 5:40 pm

roronajoe wrote:
I have a problem with purchasing coin too, I hadn't received my coin yet, but my card has benn charged for purchasing><

I'll been contacting mob age support 2 days ago but there's no any news at all

Did anyone had ever same problem like me?need info please.thx

I merged your topic with this one not knowing that you'd already posted here -_-

just a little advice for next time, just bump the post with your question in it or repost in the Questions sticky at the top of the game discussion.

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PostSubject: Re: Problem with moba =(   Today at 2:18 pm

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