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 Can't buy Card Pack/Dream Packs

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baknbitz99



Join date : 2013-11-11
Posts : 4

PostSubject: Can't buy Card Pack/Dream Packs   Sat Nov 16, 2013 2:16 pm

I just bought 1,200 Coins and each time I try to use them it says "A connection error has occurred, Will return to Top Page"
My connection is fine and im able to play everything so I don't know what's going on, any help would be nice, thanks.
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AzakaZero
☆☆☆☆


Join date : 2013-07-12
Posts : 707

PostSubject: Re: Can't buy Card Pack/Dream Packs   Sat Nov 16, 2013 2:22 pm

It's probably different servers that handle the game and mobacoin purchases and there's an issue with the latter. That said you should probably contact their support. http://support.mobage.com
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asriel



Join date : 2013-10-01
Posts : 6

PostSubject: Re: Can't buy Card Pack/Dream Packs   Sun Nov 17, 2013 12:04 am

I've been having the same problem for the past 5 days. It happened once last event as well but resolved itself after 24 hours. I had contacted support about it last time and they kept making it sound like it was just my phone that had the problem. I uninstalled it, deleted all the hidden files for the game and everything. Nothing seems to help. I figured it would just resolve itself quickly like last time but it hasn't so I'm becoming really worried. I had looked up the problem earlier and people back in June were having the same issue. The thread never says how it got fixed though. I feel like a fool because everyday I re-install the game at least 3 or 4 times in hopes it will fix it but still nothing.
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PostSubject: Re: Can't buy Card Pack/Dream Packs   Today at 1:10 pm

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